Understanding Trauma-Informed Care

Trauma-informed care recognises how common trauma is and how deeply it can affect a person's life. Rather than asking 'what's wrong with you?', it asks 'what happened to you?'.

The six principles

• Safety — physical and emotional
• Trustworthiness and transparency
• Peer support
• Collaboration and mutuality
• Empowerment, voice and choice
• Cultural, historical and gender sensitivity

Why it matters

Applying these principles helps avoid re-traumatisation, builds trust, and supports recovery — across clinical, educational and community settings alike.