Privacy policy

Last updated: June 2026

This is a template privacy policy provided as a compliant starting point. It must be reviewed and finalised by IICAP and, where appropriate, legal counsel before launch.

1. Who we are

International Institute of Counselling and Applied Psychotherapy (“IICAP”, “we”, “us”) is the data controller responsible for your personal data. You can contact us at enquiries@iicap.org.

2. What data we collect

• Enquiry data: name, email, country, course of interest and the message you send us.
• Newsletter data: your email address and subscription status.
• Usage data: with your consent, analytics data such as pages visited and device information.

3. Lawful basis for processing

• Consent — for newsletter sign-ups and non-essential cookies/analytics.
• Legitimate interests — to respond to your enquiries and operate our website securely.
• Contract — where you enrol on a course (future functionality).

4. How we use your data

We use your data to respond to enquiries, send you our newsletter (where you have opted in), improve our website, and meet our legal obligations. We do not sell your personal data.

5. Sharing & processors

We use trusted third-party processors to operate our service, which may include hosting (e.g. Vercel), email delivery (e.g. Brevo), and analytics (e.g. Google Analytics). Each processor handles data under a data processing agreement and appropriate safeguards.

6. International transfers

Where data is transferred outside your region, we rely on appropriate safeguards such as standard contractual clauses.

7. Data retention

We keep personal data only as long as necessary for the purposes for which it was collected, after which it is securely deleted or anonymised.

8. Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you;
• request correction or erasure of your data;
• object to or restrict processing;
• data portability;
• withdraw consent at any time;
• lodge a complaint with your data protection authority.

To exercise any of these rights, contact us at enquiries@iicap.org.

9. Cookies

We use cookies as described in our cookie policy. Non-essential cookies are only set with your consent.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.