FAQ
Frequently asked questions
Everything you need to know about studying with IICAP. Can't find your answer? Our team is happy to help.
Courses & study
Our courses are designed primarily for working mental health and healthcare professionals seeking CPD, accreditation or upskilling, as well as for those entering the counselling and psychology field for the first time. Each course page states clearly who it is intended for.
All Phase 1 courses are delivered fully online and self-paced, with guided milestones so you can study around your professional and personal commitments from anywhere in the world.
Yes. On successful completion you receive a CPD-accredited certificate stating the course title and the number of CPD hours, suitable for professional portfolios and revalidation.
Continuing Professional Development (CPD) hours quantify the learning a course represents. Many professional bodies require members to complete a number of CPD hours each year; our courses state their CPD hours clearly.
Accreditation & recognition
Our courses are CPD-accredited. Full details of recognition and accrediting partners are set out on our Accreditation page. We only publish accreditation claims that are accurate and verifiable.
Routes to professional registration vary by country and by professional body. Our courses build knowledge, skills and CPD; we recommend checking the specific requirements of your national regulator or professional association.
Enrolment & payment
During Phase 1 you can register your interest through our enquiry form and our team will guide you through enrolment. Self-service online enrolment and secure payment are coming soon as part of our student platform.
Indicative prices are shown on each course page. Final pricing, payment plans and any regional adjustments will be confirmed at enrolment.
The student platform
Yes. Live classes, online examinations and one-to-one video sessions with tutors are planned features of our upcoming student platform. You can see these on our roadmap and sign up to be notified when they launch.
We take data protection seriously and build privacy in by design. We are GDPR-compliant, ask only for the data we need, and never load non-essential cookies without your consent. See our Privacy and Cookie policies for details.
Still have a question?
Send us an enquiry and a member of our team will get back to you.